Privacy Policy

1. Introduction

Welcome to Aurray ("we," "our," or "us"). Aurray is an autonomous AI CRM that supports intent tracking, engagement automation, and meeting intelligence. We are committed to protecting your privacy and securing your information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, apps, and connected services.

When you connect third-party tools (such as Google, Microsoft, Slack, or Zoom), you decide what Aurray can access. We only use that data to deliver the features you enable, such as scheduling, campaign delivery, CRM updates, or meeting summaries.

We do not sell your data. You can revoke access at any time by disconnecting an integration and may request deletion of stored data as described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, phone number)
• Organization details and team membership
• Meeting preferences and configurations
• Campaign content and workflow settings
• Support requests and communications

2.2 Information from Third-Party Services

When you connect third-party services, we collect information you authorize us to access, such as:

• Calendar events and availability
• Email metadata and campaign delivery signals
• Meeting links and participant information
• CRM data and task information
• Chat or workspace metadata required for integrations

2.3 Product Usage and Tracking Data

• Website and mobile app usage events you enable for tracking
• Feature usage, clicks, and performance telemetry
• Device and browser data used for security and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Aurray platform
• Run CRM automation, campaigns, and workflows you configure
• Deliver meeting summaries and follow-ups when enabled
• Authenticate and manage integrations with third-party services
• Send you service-related communications and updates
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Analyze usage patterns to improve the product

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Limited access to personal data on a need-to-know basis
• Secure storage of OAuth tokens and credentials

Your data is stored securely and retained according to our retention practices. You can request deletion of your data at any time.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who help us operate the Service (hosting, analytics, AI processing)
• Third-Party Integrations: With the services you connect as necessary to provide functionality
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Disconnect Integrations: Revoke access to third-party services at any time

To exercise these rights, contact us at support@aurray.co.uk or through your account settings.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Cookies and Tracking

We use cookies and similar technologies to operate the site, understand usage, and improve performance. You can control cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: