Privacy Policy

Last updated: November 20, 2025

1. Introduction

Welcome to Aurray ("we," "our," or "us"). Aurray is a voice-enabled AI meeting assistant that joins meetings on behalf of users using their own voice and personality. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website, mobile application, and AI meeting assistant features.

When you choose to connect your accounts, Aurray may request access to data from services such as Google Calendar, Gmail and other email providers, Google Drive and Docs, Google Meet, your contacts, Microsoft Teams, OneDrive, Zoom, Slack, and other integrations you explicitly enable ("Connected Services"). You stay in control:you decide which tools to connect and what Aurray is allowed to do with them. We only access and use this data to deliver the specific features you turn on (for example, scheduling and joining meetings, sending follow-ups you trigger, updating tasks, and storing notes or summaries in your tools).

We do not sell your data, and we do not use or access your calendars, emails, files, contacts, or meetings for any purpose without your consent or beyond what is necessary to provide and secure the service you requested. You can revoke access at any time by disconnecting a Connected Service and may request deletion of stored data as described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, phone number)
  • Voice recordings and voice profile data
  • Meeting preferences and settings
  • Calendar and scheduling information
  • Email content and metadata
  • Integration credentials (OAuth tokens for Google Workspace, Microsoft 365, Slack, Zoom, etc.)
  • Meeting transcripts, recordings, and summaries

2.2 Information from Third-Party Services

When you connect third-party services (Google Workspace, Microsoft 365, Slack, Zoom, etc.), we collect information that you authorize us to access, such as:

  • Calendar events and availability
  • Email messages and contacts
  • Meeting links and participant information
  • CRM data and task information
  • File and document metadata

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI meeting assistant service
  • Process and manage meeting requests, scheduling, and follow-ups
  • Generate voice responses using your voice profile and personality
  • Transcribe, record, and summarize meetings
  • Send email follow-ups and update tasks in connected systems
  • Authenticate and manage integrations with third-party services
  • Send you service-related communications and updates
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms
  • Analyze usage patterns to improve our service

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Limited access to personal data on a need-to-know basis
  • Secure storage of OAuth tokens and credentials

Your voice recordings, meeting transcripts, and personal data are stored securely and retained according to our data retention policy. You can request deletion of your data at any time.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our service (cloud hosting, AI processing, etc.)
  • Third-Party Integrations: With the services you connect (Google, Microsoft, Slack, Zoom) as necessary to provide functionality
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Disconnect Integrations: Revoke access to third-party services at any time
  • Voice Profile: Update or delete your voice profile and personality settings

To exercise these rights, please contact us at privacy@aurray.com or through your account settings.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@aurray.co.uk
Address: 9 Florence mansions, Vivian Avenue, London, UK
Phone: +447885311992